At MeshInspector, we strive to ensure customer satisfaction with our services. However, we understand that circumstances may arise where you may need to request a refund. Below are our refund policies based on the type of subscription purchased:
Monthly Tariffs
We offer a trial period for our monthly tariffs to allow users to assess our product's suitability for their needs. Due to this trial period, we do not provide refunds for the first month of subscription.
If during the trial period you find that our product does not meet your requirements, please do not hesitate to contact our support team at support@meshinspector.com. We are committed to assisting you and resolving any issues you may encounter to ensure you get the most out of our product.
Annual Subscription
Customers who have purchased an annual subscription may request a refund for up to 11 months of their subscription fee within the first 30 days of their paid subscription.
To initiate a refund request for an annual subscription, please contact our support team at support@meshinspector.com within the specified timeframe.
Renewals
Please note that we do not provide refunds for subscription renewals. Once a subscription has been renewed, the payment is non-refundable.
If you have any questions or concerns regarding our refund policy or need assistance with your subscription, please feel free to reach out to our support team at support@meshinspector.com. We are here to help and ensure your experience with MeshInspector is a positive one.
Thank you for choosing MeshInspector.
Note: MeshInspector reserves the right to amend or update this refund policy at any time without prior notice. Please refer to our website or contact support for the most current policy information.