Forgot password
Updated over a week ago

Q1: I forgot my password. What should I do to regain access to my account?

A: If you've forgotten your password, follow these steps to regain access:

  • Password Reset Link: Follow the link. Type in your email to initiate the password reset process. Check your email, click on the provided link, and follow the instructions to set a new password.

Q2: I'm not receiving the password reset email. What should I do?

A: If you're not receiving the password reset email, try the following:

  • Email Verification: A password reset link will usually be sent only to your registered email address. You may not receive the password reset link if your account was not confirmed during the initial registration process. Please proceed with account confirmation first then reset the password.

Q3: I'm not receiving the password reset email. What should I do?

A: If you're facing difficulty receiving a password reset email, follow these steps:

  • Check Spam/Junk Folder: The email might be in your spam or junk folder. Check these folders and mark the email as "Not Spam" if found.

  • Wait a Bit: Email delivery can sometimes be delayed. Wait for a few minutes and check your email again.

  • Correct Email Address: Ensure that you are checking the correct email account.

  • Resend Reset Email: Try requesting a password reset email to be resent.

Q4: I've tried everything, and I'm still not receiving the code. What's my last resort?

A: If all else fails:

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