Privacy policy

Effective Date: October 22, 2026

AMV Consulting LLC, doing business as MeshInspector (“AMV,” “MeshInspector,” “we,” “us,” or “our”), respects your privacy and is committed to protecting personal information associated with your use of MeshInspector.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit meshinspector.com, create or manage a MeshInspector account, use the MeshInspector desktop or web applications, purchase a subscription, communicate with us, or otherwise interact with MeshInspector products and services (collectively, the “Services”).

This Privacy Policy does not govern third-party applications or services that you independently choose to connect to or use with MeshInspector.

1. Who We Are

The Services are provided by:

AMV Consulting LLC
d/b/a MeshInspector
19125 North Creek Parkway, Suite 120
Bothell, WA 98011
United States

Privacy inquiries: privacy@meshinspector.com
Support: support@meshinspector.com

2. Information We Collect

The information we collect depends on how you interact with MeshInspector.

A. Account Information

When you create or use a MeshInspector account, we may collect information such as:

• your name;
• email address;
• company or organization;
• account and authentication identifiers;
• subscription plan;
• license and activation information;
• account preferences; and
• information associated with management of your account.

We use this information to create and administer accounts, authenticate users, provide licensed features, manage subscriptions, communicate with users, and secure the Services.

B. Billing and Subscription Information

If you purchase a paid MeshInspector plan, we and our payment service providers may process information necessary to complete and administer the transaction, including:

• name;
• company;
• billing address;
• transaction amount;
• subscription information;
• invoice information;
• payment status; and
• payment or transaction identifiers.

Payment card information may be collected and processed directly by our third-party payment processor. AMV generally does not need to retain complete payment card numbers.

C. Project Files, 3D Data, and CAD Conversion

MeshInspector is designed primarily to process 3D data locally.

Files such as meshes, point clouds, voxel data, images, and other supported project data opened in the MeshInspector desktop application are generally processed on your computer.

Files used in the MeshInspector web application are generally processed in your browser’s local memory.

MeshInspector does not automatically upload your ordinary mesh files, point clouds, voxel data, G-code, or other locally supported project files to AMV’s servers merely because you open or process them using MeshInspector.

CAD File Conversion

Certain CAD file formats, including STEP files and other CAD formats that require conversion before they can be displayed or processed by MeshInspector, may be temporarily transmitted to cloud-based conversion services.

These files are transmitted solely for the purpose of converting the CAD representation into a mesh or other format that MeshInspector can display or process.

CAD files submitted for conversion:

• are used only to perform the requested conversion;
• are not used for advertising, analytics, AI training, or unrelated product-development purposes;
• are not retained in cloud storage after the conversion process is completed, except for temporary technical copies that may exist during processing; and
• are not treated as a persistent cloud repository or backup of the user’s CAD files.

The converted result is returned to MeshInspector for use in the application.

AMV does not intentionally retain the original CAD file in its cloud environment after the conversion operation has completed.

If you voluntarily provide a project file to AMV for another purpose, such as a technical-support request, debugging request, product demonstration, or other communication, we may separately receive and process that file for the purpose for which you provided it.

You are responsible for determining whether files you choose to process using MeshInspector or voluntarily provide to AMV contain confidential information, personal information, protected health information, trade secrets, export-controlled information, or other regulated information and for complying with laws and contractual obligations applicable to that information.

D. Optional Product Usage Statistics

MeshInspector may offer an optional setting that permits AMV to collect limited usage information to help us understand how the application is used and improve its functionality and usability.

When enabled, this information may include:

• which MeshInspector tools or features are used;
• frequency of feature usage; and
• the email address associated with the MeshInspector account for license association and account management.

Project files, geometry data, CAD file contents, and the contents of files being edited are not included in this usage-statistics collection.

You may disable collection of optional usage statistics through MeshInspector’s application settings.

After the setting is disabled, MeshInspector will stop transmitting new optional usage-statistics information.

We may create aggregated statistics from usage information to understand overall feature adoption, performance, and product usage.

E. Website and Technical Information

When you visit our websites or use online portions of the Services, we may automatically collect information such as:

• IP address;
• browser type;
• operating system;
• device information;
• referring website;
• pages visited;
• dates and times of access;
• session and interaction information;
• cookie and advertising identifiers;
• security events; and
• server and application logs.

We use this information to operate and secure our websites, understand usage, improve performance, troubleshoot problems, measure marketing activities, and prevent abuse.

F. Communications and Support

When you contact us, request a demo, submit a form, subscribe to communications, or request technical support, we may collect:

• name;
• email address;
• company;
• phone number where provided;
• message content;
• support information;
• diagnostic information you choose to provide; and
• files or screenshots you voluntarily provide.

We may maintain business-contact and prospective-customer information in customer relationship management systems.

The contact form on our website is a HubSpot form, embedded in our page from HubSpot’s servers. What you enter in it (your email address, your message and, where the form asks for it, a subject) goes directly to HubSpot, Inc. in the United States as our processor, together with the address and title of the page you send it from. HubSpot keeps it as a contact in our customer relationship management system and e-mails it to our team. If you have accepted analytics cookies, the HubSpot cookie links the message to your earlier visits to our website. We use this information to answer you and to manage our business contacts, and we keep the HubSpot record and the e-mail as described in section 9. The form loads from HubSpot when you open the page, also before you make a choice in our cookie banner, so HubSpot receives your IP address and information about your browser; HubSpot’s servers set only the necessary __cf_bm cookie described in our Cookie Policy.

Giving your email address is not a legal or contractual requirement, but we need it to answer you: the form cannot be sent without an email address and a message.

To protect the contact form against spam and abuse, HubSpot’s form uses Google reCAPTCHA, a service of Google LLC in the United States. Google provides reCAPTCHA under its own Privacy Policy and Terms of Service, which the reCAPTCHA badge in the form links to. reCAPTCHA loads in HubSpot’s frame as soon as the form appears, also before you make a choice in our cookie banner, and starts its check right away: it collects hardware and software information, such as device and browser data and your IP address, and sends it to Google for analysis, to tell people from automated programs. Our legal basis is our legitimate interest in protecting the form against spam and abuse (Art. 6 (1)(f) GDPR). The _GRECAPTCHA cookie and the browser storage that reCAPTCHA uses for this are strictly necessary for the security of the form, a service you use, so they do not wait for your choice in the cookie banner; our Cookie Policy lists them.

Our reseller application form, on the page where you can find or become a MeshInspector reseller, is provided by HubSpot: what you enter there (your name, company, email address, phone number, the regions you cover and your current offerings) goes directly to HubSpot, Inc. in the United States as our processor, and we use it to assess your application and to contact you about it. The form loads from HubSpot when you open that page, so HubSpot receives your IP address; it sets only the necessary __cf_bm cookie described in our Cookie Policy. If you have accepted analytics cookies, the HubSpot cookie links your application to your earlier visits to our website.

3. How We Use Personal Information

We may use personal information to:

• provide and operate MeshInspector;
• create and administer accounts;
• authenticate users;
• activate and validate licenses;
• provide free, trial, and paid subscription plans;
• process transactions;
• convert supported CAD files into formats usable by MeshInspector;
• provide customer and technical support;
• respond to inquiries and demo requests;
• communicate about accounts, subscriptions, security, updates, and new features;
• understand how MeshInspector is used where usage statistics are enabled;
• diagnose technical issues;
• develop and improve MeshInspector;
• maintain security and prevent fraud or abuse;
• perform analytics and measure Website performance;
• conduct marketing where permitted by applicable law;
• comply with applicable legal obligations; and
• establish, exercise, or defend legal rights.

We may also create aggregated or de-identified information that does not reasonably identify an individual and use that information for analytics, product development, benchmarking, research, and other lawful business purposes.

Files transmitted for CAD conversion are not used to create such aggregated or de-identified datasets and are not used for AI or machine-learning training.

4. AI Assistants, MCP, and Third-Party Integrations

MeshInspector may support integrations or interfaces that allow users to control or interact with MeshInspector using third-party developer tools, automation systems, AI assistants, or Model Context Protocol (“MCP”) compatible applications.

Examples may include third-party tools provided by companies such as Anthropic, OpenAI, Google, Microsoft, GitHub, Cursor, and others.

AMV does not automatically send your MeshInspector project files to third-party AI providers merely because MeshInspector supports these integrations.

The cloud-based CAD conversion described above is a separate technical processing function and does not involve sending CAD files to general-purpose AI providers.

If you choose to connect MeshInspector to a third-party AI assistant, agent, application, plug-in, MCP client, or other external service, information you instruct that service or MeshInspector to exchange may be transmitted to that third party.

Your use of an independently provided third-party service is governed by that provider’s privacy policy, terms, and data practices.

AMV is not responsible for how an independent third party processes information that you choose to provide to it.

Users should carefully review the privacy and security practices of third-party integrations before enabling them, particularly when working with confidential, proprietary, personal, medical, or otherwise sensitive data.

5. Cookies and Similar Technologies

Our websites use cookies and similar technologies for purposes including:

• essential website operation;
• security;
• remembering preferences;
• analytics;
• understanding Website usage;
• measuring marketing effectiveness; and
• advertising where permitted.

Non-essential cookies are subject to consent where required by applicable law.

Additional information about the technologies used on our websites is available in our Cookie Policy.

6. How We Disclose Information

We may disclose or make information available to third parties that provide services to us, including providers of:

• cloud infrastructure;
• CAD file conversion and compute infrastructure;
• authentication and account services;
• payment processing;
• customer relationship management;
• email and communications;
• technical support;
• website hosting;
• security and monitoring;
• analytics; and
• marketing services.

On our website, these providers are Amazon Web Services, Inc. (hosting through AWS Amplify, and AWS Lambda and Amazon DynamoDB for the consent log), HubSpot, Inc. (our customer relationship management system and the contact and reseller application forms) and Cloudflare, Inc., which protects the servers of HubSpot and LinkedIn from bots (the __cf_bm cookie). Google LLC provides reCAPTCHA, the spam and abuse check of the contact form, under its own Privacy Policy and Terms of Service (section 2.F). With your consent, as described in our Cookie Policy, Google LLC, Microsoft Corporation, Mixpanel, Inc., HubSpot, Inc., Meta (Meta Platforms Ireland Ltd. for the EEA, and Meta Platforms, Inc.) and LinkedIn Corporation receive information through the analytics and advertising technologies of our website; section 3.1 of the Cookie Policy describes a current exception for Mixpanel in our online tools. Videos load from YouTube, a service of Google LLC, only when you press Play (section 16).

Service providers involved in CAD conversion may temporarily process CAD files solely as necessary to complete the requested conversion. Such files are not provided to those service providers for their own independent use, marketing, advertising, or AI-model training.

Our service providers may process information only for authorized purposes and subject to applicable contractual or legal obligations.

We may also disclose information when reasonably necessary to comply with law, regulation, legal process, or lawful governmental requests; investigate fraud or security incidents; enforce our agreements; protect our rights or the security of the Services; or protect the rights and safety of AMV, our customers, users, or others.

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

7. No Sale of Project Data

AMV does not sell MeshInspector project files, CAD files, geometry, or project data.

AMV does not disclose project files that we receive through CAD conversion, support, or other direct submissions to advertising companies, data brokers, or other parties for their own marketing purposes.

CAD files temporarily submitted for conversion are used only to perform the requested conversion and are not retained by AMV as a persistent cloud copy.

Our public website may use advertising or analytics technologies. Certain privacy laws may characterize some disclosures of website identifiers or browsing activity as a “sale,” “sharing,” or use for “targeted advertising,” even when no money is exchanged.

Where applicable law provides an opt-out right, you may exercise that right through our cookie controls, recognized browser preference signals, or by contacting us.

8. Marketing Communications

We may send business and product communications concerning MeshInspector, including information about features, releases, tutorials, events, promotions, and related products and services where permitted by law.

You may unsubscribe from promotional email communications using the unsubscribe mechanism contained in those messages.

We may continue to send non-promotional messages relating to accounts, subscriptions, security, transactions, technical support, and operation of the Services.

9. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including providing the Services, administering accounts and subscriptions, complying with legal requirements, maintaining appropriate business records, resolving disputes, and enforcing agreements.

Account and subscription information may be retained during the account relationship and for a reasonable period afterward.

Billing and transaction records may be retained as required by accounting, tax, and other laws.

Support communications and files voluntarily provided for support may be retained for as long as reasonably necessary to resolve the issue and maintain appropriate technical or business records.

Messages sent through our contact form, and business-contact and prospective-customer information in our customer relationship management system, including reseller applications, may be retained for as long as reasonably necessary to answer the request and to manage the business relationship.

Usage-statistics information is retained only as reasonably necessary for product analytics and improvement.

CAD Conversion Files

CAD files temporarily transmitted to cloud infrastructure for conversion are not retained as persistent Customer files.

AMV is not intended to retain the original CAD file after the requested conversion has completed.

Temporary copies may exist for the limited duration necessary to receive, process, convert, transmit the result, and complete normal technical cleanup of the conversion environment.

The CAD conversion workflow is not intended to provide file storage, backup, archival, synchronization, or recovery services.

Deleted account or other business information may remain temporarily in system backups, disaster-recovery systems, security records, or logs until those records expire or are overwritten through normal retention processes.

Because other MeshInspector project files are ordinarily processed locally, AMV does not ordinarily possess server-side copies of the files you open and process in the application.

10. Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information and files temporarily processed by AMV against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These safeguards may include:

• encryption in transit;
• encryption or other protection of cloud infrastructure where appropriate;
• authentication controls;
• access restrictions;
• monitoring;
• network security;
• backups for applicable business systems;
• employee confidentiality requirements;
• vulnerability management; and
• security policies and procedures.

CAD files transmitted for conversion are processed through cloud infrastructure for the limited purpose of performing the requested conversion.

No electronic system or method of transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own devices, project files, account credentials, networks, and third-party integrations.

11. International Users and Data Transfers

MeshInspector is used by customers in the United States and internationally.

Personal information collected by AMV, and files temporarily transmitted for cloud-based CAD conversion, may be processed in the United States and other countries where AMV’s service providers operate.

For our website, the providers below are located in the United States. When we last updated this Privacy Policy, each of them was certified under the EU-U.S. Data Privacy Framework, as listed on the official Data Privacy Framework List (dataprivacyframework.gov):

Where applicable law requires safeguards for international transfers, we use legally recognized transfer mechanisms as appropriate, which may include adequacy decisions, Standard Contractual Clauses, approved data-transfer addenda, or other lawful mechanisms. A copy of the relevant safeguards is available upon request.

12. EEA and United Kingdom Privacy Rights

Where the GDPR, UK GDPR, or similar privacy laws apply, AMV generally acts as controller for account, billing, website, support, marketing, and optional telemetry information collected directly by AMV.

Where a user submits a CAD file containing personal information for conversion, AMV processes that information only for the limited technical purpose of performing the requested conversion.

Depending on the processing activity, our legal bases may include:

• performance of a contract;
• steps requested before entering into a contract;
• legitimate interests in operating, securing, supporting, and improving MeshInspector;
• compliance with legal obligations; and
• consent where required.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal information; receive certain information in portable form; withdraw consent where processing is based on consent; and lodge a complaint with a data-protection authority. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to object. Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing at any time, on grounds relating to your particular situation. You also have the right to object at any time to the processing of your personal information for direct marketing, including profiling related to direct marketing; after such an objection we will no longer process it for that purpose. To object, write to privacy@meshinspector.com or use the unsubscribe link in our marketing emails.

We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.

Requests may be submitted to privacy@meshinspector.com.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have rights under applicable state privacy laws, which may include rights to:

• access personal information;
• correct inaccurate information;
• request deletion;
• obtain a portable copy of certain information;
• opt out of certain sales, sharing, or targeted advertising;
• limit certain uses of sensitive personal information;
• use an authorized agent where permitted; and
• appeal certain privacy-request decisions.

These rights are subject to applicable exemptions and limitations.

AMV does not unlawfully discriminate against individuals for exercising applicable privacy rights.

Requests may be submitted to privacy@meshinspector.com.

14. Global Privacy Control

Where required by applicable law, we recognize legally valid browser-based opt-out preference signals, including Global Privacy Control, for processing activities within the scope of those signals.

15. Children

MeshInspector is a professional software product and is not directed to children.

We do not knowingly solicit personal information through our websites or accounts from children who are below the age at which they may independently provide consent under applicable law.

If you believe a child has provided personal information to AMV without appropriate authorization, contact privacy@meshinspector.com.

16. Third-Party Websites

Our Services may link to third-party websites, package repositories, social-media platforms, developer tools, plug-ins, applications, and other external services.

Videos on our website are embedded from YouTube, a service of Google LLC. Nothing loads from YouTube until you press Play; then the video loads from YouTube, so Google receives your IP address and the address of our website and may store information in your browser. Google’s privacy policy applies to that processing.

Those third parties operate under their own privacy policies and terms.

AMV is not responsible for privacy or security practices of independent third parties.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in MeshInspector, our business practices, technology, or applicable law.

We will update the Effective Date above when the Privacy Policy changes.

If changes are material, we may provide additional notice through our Website, application, email, or another appropriate method.

18. Contact Us

Questions, requests, or complaints concerning this Privacy Policy may be directed to our privacy team:

AMV Consulting LLC
d/b/a MeshInspector
19125 North Creek Parkway, Suite 120
Bothell, WA 98011
United States

Privacy: privacy@meshinspector.com
Support: support@meshinspector.com