Privacy policy

Effective date: 11 July 2025

This Privacy Policy explains how AMV Consulting LLC (“MeshInspector“, “we“, “us“, “our“) collects, uses, shares, and safeguards your personal information when you visit https://meshinspector.com and any related marketing sub‑domains (collectively, the “Website“). It also describes your rights and how you can exercise them.

Layered reading: The Highlights section below gives a short overview. Please read the full policy for details.

PRIVACY HIGHLIGHTS

TopicKey points
Who we areAMV Consulting LLC — Bothell, WA, USA. Contact: privacy@meshinspector.com
What we collectForm data (name, email, company, phone), device information (IP, browser, OS), usage analytics, cookie IDs, and – only if you purchase — billing details processed by Chargebee.
Why we collectTo respond to enquiries, improve the Website, run analytics, deliver ads (if you consent), and comply with legal obligations.
SharingOnly with trusted processors (Google Analytics, FullStory, Mixpanel, HubSpot, Chargebee, Meta, LinkedIn, Microsoft Clarity, UnrulyX) under data‑processing agreements. No selling of personal data.
Your choicesBanner lets you “Accept all” / “Reject all” non‑essential cookies; withdraw consent at any time; opt‑out links for ads.
Data rightsAccess, rectify, erase, restrict, portability, object, withdraw consent. Extra rights for CA & VA residents (opt‑out of sale/share); see § 10.
SecurityTLS 1.3 in transit, AES‑256 at rest, least‑privilege access, annual penetration testing.
RetentionCRM leads 24 months; server logs 12 months; cookie‑consent logs 5 years; billing records 7 years (tax).
International transfersEU‑US Data Privacy Framework certification or Standard Contractual Clauses.

1 Who we are

Controller: AMV Consulting LLC
19125 North Creek Parkway, Suite 120, Bothell, WA 98011, USA
Email: privacy@meshinspector.com
EU representative: GDPR Local™ Ltd., 16 Great Queen St., London WC2B 5AH, UK

2 Scope

This policy applies only to information collected via the Website. MeshInspector desktop software, SDKs, and the cloud app (app.meshinspector.com) operate without telemetry or user‑tracking; they do not send personal data to us unless you actively create an account or request support, in which case the relevant end‑user licence or SaaS agreement applies.

3 What information we collect & why

CategoryExamplesPurposeLegal basis*Retention
Contact dataName, email, company, phoneRespond to enquiries; schedule demos; send product updatesConsent (Art 6 (1)(a))24 months after last interaction
Marketing preferencesOpt‑in flags, newsletter listsHonour your subscription settingsConsentUntil withdrawn + 30 days grace
Device & usage dataIP, browser/OS, pages visited, session length, clicks, scroll heatmapsSite security, performance metrics, UX optimisationLegit. interest (Art 6 (1)(f))12 months
Cookie & advertising IDs_ga, _fs_uid, _fbp, _gcl_au, LinkedIn bcookie etc.Analytics, remarketing, ad attributionConsent13 months (EU) / vendor default
Billing data (only on purchase)Name, billing address, last‑4 of card, tokenised payment IDProcess transactions, issue invoices, comply with tax lawContract (Art 6 (1)(b)); Legal obligation (Art 6 (1)(c))7 years

*For visitors from Canada, “Consent” may be express or implied per PIPEDA; you can withdraw at any time.

4 Cookies & similar technologies

We use first‑ and third‑party cookies as described in our Cookie Policy. Non‑essential cookies are disabled by default until you grant consent via the banner. You can later withdraw consent by reopening “Privacy Settings” in the footer.

5 Analytics, ads & third‑party processors

We engage the following processors under GDPR‑compliant Data‑Processing Agreements:

  • Google Analytics 4 & Google Ads (Google LLC, DPF‑certified)

  • Meta Pixel / Instagram Ads (Meta Platforms Ireland Ltd., DPF‑certified)

  • LinkedIn Ads (LinkedIn Corp., SCCs)

  • Microsoft Clarity (Microsoft Ireland Ops Ltd., SCCs)

  • FullStory (FullStory Inc., DPF)

  • Mixpanel (Mixpanel Inc., SCCs)

  • HubSpot (HubSpot Inc., DPF)

  • UnrulyX (Unruly Group Ltd., SCCs)

  • Chargebee (Chargebee Inc., DPF) for payment processing A current sub‑processor list is available on request.

6 How we share data

We never sell or rent your personal information. We share it only:

  1. With processors listed above, strictly for the purposes outlined;

  2. For legal reasons (e.g., court order, law‑enforcement request);

  3. Corporate transactions (merger, acquisition) — but the successor entity must honour this policy.

7 International transfers

Our servers and many processors are in the United States. Where personal information is transferred from the EEA/UK/Switzerland to the US:

  • Vendors certified under the EU–US Data Privacy Framework (DPF) rely on that adequacy decision (Art 45 GDPR).

  • For others, we use Standard Contractual Clauses (SCCs) (Art 46) plus supplementary technical measures (encryption in transit and at rest).

8 Security measures

We implement administrative, technical and physical safeguards, including:

  • TLS 1.3 for all traffic;

  • AES‑256 encryption at rest;

  • Cloud WAF and DDoS protection;

  • Role‑based access control (least privilege);

  • Mandatory MFA for staff;

  • Quarterly vulnerability scans & annual third‑party penetration tests;

  • Incident‑response plan tested at least once per year.

9 Data retention

We keep personal data only as long as necessary for the purposes described or as required by law. Typical periods are listed in § 3. When retention ends, data is securely erased or anonymised.

10 Your privacy rights

RegionRightsHow to exercise
EEA / UK / SwitzerlandAccess; rectify; erase; restrict; object; portability; withdraw consent; lodge complaint with DPA.Email privacy@meshinspector.com
California (CPRA)Access/know; delete; correct; opt‑out of sale/share; limit use of sensitive data (we do not collect); no discrimination.Use the “Do Not Sell or Share My Personal Info” link or email privacy@meshinspector.com
Virginia (VCDPA)Access; correct; delete; portability; opt‑out of targeted ads, sale, profiling; appeal denial.Email privacy@meshinspector.com with subject “VCDPA Request”
CanadaAccess; correct; withdraw consent.Email privacy@meshinspector.com

We respond within 30 days (45 days for U.S. state requests) and may verify your identity before actioning.

11 Do‑Not‑Track & Global Privacy Control

We honour Global Privacy Control (GPC) signals recognised by your browser, treating them as an opt‑out of non‑essential cookies and targeted advertising.

12 Children’s privacy

The Website is not directed to children under 16 (EU/UK) or 13 (US). We do not knowingly collect such data. Parents who believe we have inadvertently collected a child’s information should email privacy@meshinspector.com to request deletion.

13 Changes to this policy

We may update this Privacy Policy to reflect technology, legal, or business changes. The “Effective date” above shows the latest revision. If changes are material, we will display a banner or send email (if we have your address).

14 Contact

Questions or complaints? Reach our Data Protection Officer at Email: privacy@meshinspector.com
Post: AMV Consulting LLC, 19125 North Creek Parkway Suite 120, Bothell WA 98011, USA

You may also contact your local supervisory authority if you feel our response is unsatisfactory.