Manage a subscription

Manage your MeshInspector subscription — billing, payment methods, refunds, cancellation, account access, and licensing for individuals and teams.

5 articles

How to Refund Money for SubscriptionRequest a refund for your MeshInspector subscription — refund policy, eligibility, and step-by-step instructions for getting your money back.
Refund policyMeshInspector refund policy — eligibility, time limits, and how to request a refund for subscription or one-time purchases.
How to Change Payment MethodChange the payment method on your MeshInspector account — update credit card or billing details for active subscriptions.
How to Delete Your MeshInspector AccountLearn how to request MeshInspector account deletion and where to find your account details, current plan, license data, and support contacts.
How to Purchase, Manage, and Cancel MeshInspector SubscriptionLearn how to purchase, upgrade, or cancel your MeshInspector subscription. Step-by-step instructions with screenshots and billing details.

Cookie	Duration	Description
meshinspector_cookie_consent	1 year	Stores your choices and a random consent ID used only to prove your consent.
__cf_bm	30 minutes	Set by Cloudflare on HubSpot and LinkedIn domains to tell people from bots, for example when the HubSpot forms on our contact and reseller pages load.
_GRECAPTCHA	Up to 6 months	Strictly necessary for the security of our contact form: Google reCAPTCHA sets it on google.com for its risk analysis, which protects the form against spam and abuse.
rc::a, rc::d-* (local storage)	Until cleared	Strictly necessary for the security of our contact form: Google reCAPTCHA stores them on google.com, in its frame inside the form, to tell people from bots.
rc::c (session storage)	Session	Strictly necessary for the security of our contact form: Google reCAPTCHA stores it on google.com for the current visit, to tell people from bots.

Cookie	Duration	Description
_ga	2 years	Google Analytics: distinguishes visitors.
_ga_SCHM0KJKPH	2 years	Google Analytics: keeps the session state.
_clck	1 year	Microsoft Clarity: keeps the Clarity user ID and preferences.
_clsk	1 day	Microsoft Clarity: connects several page views into one session.
_cltk (session storage)	Session	Microsoft Clarity: identifies the browser tab.
__hstc	6 months	HubSpot: main analytics cookie with visitor and session data.
hubspotutk	6 months	HubSpot: visitor identity; links a contact-form message or a reseller application to your earlier visits.
__hssc	30 minutes	HubSpot: counts page views in the current session.
__hssrc	Session	HubSpot: detects a new browser session.

Cookie	Duration	Description
_fbp	90 days	Meta (Meta Platforms Ireland Ltd. for the EEA): stores a unique ID to deliver and measure Facebook/Instagram ads, for the Meta pixels 1466808574144374 and 1230677305725443 (the second one through HubSpot ads).
_fbc	90 days	Meta: stores the ad click when you arrive from a Facebook or Instagram ad.
lastExternalReferrer, lastExternalReferrerTime, multiFbc (local storage)	Until cleared	Meta: the last other website that linked to ours and, after an ad click, its click IDs.
_gcl_au	90 days	Google Ads: links ad clicks to visits (conversion linker).
_gcl_aw, _gcl_dc, _gcl_gb	90 days	Google Ads conversion linker: stores the ad click (gclid, dclid, gbraid) when you arrive from a Google ad.
_gcl_ls (local storage)	90 days	Google Ads: conversion linker data in local storage.
li_fat_id	30 days	LinkedIn: stores the ad click when you arrive from a LinkedIn ad.
bcookie	1 year	LinkedIn: identifies the browser for the LinkedIn Insight tag.
li_gc	6 months	LinkedIn: stores your consent to non-essential LinkedIn cookies.
lidc	1 day	LinkedIn: selects the data center.
UserMatchHistory, AnalyticsSyncHistory, li_sugr, bscookie	30 days to 1 year	LinkedIn: set on linkedin.com by the Insight Tag, for example when you are signed in to LinkedIn; ad ID syncing and browser identification.
MUID, MR, SM, ANONCHK, SRM_B	Session to 13 months	Microsoft: set on clarity.ms and bing.com when Microsoft Clarity loads with this consent; identify the browser across Microsoft sites.
IDE	13 months in the EEA, Switzerland and the UK; 24 months elsewhere	Google: ad delivery and retargeting on doubleclick.net, when Google signals is active.