This page answers whether you can get money back for a MeshInspector subscription, and how to ask for it. The policy applies to all paid plans. The full policy text is below the short answer.
Refunds at a glance
| Subscription | Refund | How to request it |
|---|---|---|
| Annual | A refund of up to 11 months of the subscription fee, if you ask within the first 30 days of the paid subscription. | Write to support within those 30 days. |
| Renewal | No refund once a subscription has been renewed. | — |
Support: support@meshinspector.com. A renewal cannot be refunded, so if you do not want the subscription to renew, cancel it before the renewal date.
How to request a refund
- Contact Support: write to support@meshinspector.com.
- Provide Details: explain your situation and provide your account information, such as the email address of your MeshInspector account. The email is shown in the top row of Home › About.
- Review Process: the team reviews your request and processes the refund according to the refund policy below.
Refund Policy
At MeshInspector, we strive to ensure customer satisfaction with our services. However, we understand that circumstances may arise where you may need to request a refund. Below are our refund policies based on the type of subscription purchased:
Annual Subscription
Customers who have purchased an annual subscription may request a refund for up to 11 months of their subscription fee within the first 30 days of their paid subscription.
To initiate a refund request for an annual subscription, please contact our support team at support@meshinspector.com within the specified timeframe.
Renewals
Please note that we do not provide refunds for subscription renewals. Once a subscription has been renewed, the payment is non-refundable.
Contact Us
If you have any questions or concerns regarding our refund policy or need assistance with your subscription, please feel free to reach out to our support team at support@meshinspector.com. We are here to help and ensure your experience with MeshInspector is a positive one.
Thank you for choosing MeshInspector.
Note:
MeshInspector reserves the right to amend or update this refund policy at any time without prior notice. Please refer to our website or contact support for the most current policy information.
