Subscription: buy, manage or cancel your MeshInspector plan

Every new MeshInspector account starts with a free 30-day trial of the Professional plan. This guide explains the plans, how to buy one in the app, how to manage the subscription and the payment method, and how to cancel.

Plans

Every plan includes commercial use, the desktop app for Windows, macOS and Linux, and the web app.

Plan	Price	Who it is for
Community	$0 per user, free forever	View, measure and fix 3D models by hand.
Makers	$300 per user, billed yearly	3D printing and modeling: everything in Community plus Booleans, offset, extrude, text on mesh, wall thickness check and placing on the build plate.
Professional	$790 per user, billed yearly	Production, inspection and automation: everything in Makers plus Auto Repair of many meshes at once, deviation analysis, toolpaths, nesting, lattices and Python scripting. The desktop app works offline for up to 7 days, and support is priority.
Enterprise	Custom	Teams, regulated industries and offline or air-gapped computers: perpetual / one-time, volume, floating and site licenses, on-prem, SSO and SLA.

The prices are those of the pricing page in November 2026. The pricing page always has the current prices and compares the plans tool by tool.

The free trial

• When you create an account, you get a 30-day trial of the Professional plan: every Professional tool, no credit card required.
• During the trial the app shows Professional Trial and a green button with the days left, for example 29 days left.
• When the trial ends, your account moves to the free Community plan, unless you choose a paid plan. The button then reads Upgrade.
• The trial needs an internet connection: offline work is part of the paid Professional plan only.

Buy a subscription

To buy a plan, first sign in. In the desktop app, sign in when it starts. On the website, click Log in, or Get started for free to create an account: both open the web app. You can continue with Google or sign up with any email address.

Then:

1. Click the button of your plan: N days left during the trial, or Upgrade on the Community plan. It is in the bar above the scene panel and in the About window (Home › About).
2. In the How would you like to buy? window, choose how to pay:
   • Buy Directly: pay online in USD by card, and the plan is active right after checkout;
   • Find a Distributor: opens the list of resellers, for local invoicing and currency, training and support in your language.
3. After Buy Directly, the plan window opens. Compare Community, Makers and Professional here, or click Compare Plans to open the pricing page. Click Select under the plan you want. If your account can extend its trial, the window also has the Extend trial for 30 days button.
4. A secure checkout page opens in your browser. Enter a coupon code if you have one and click Proceed To Checkout.
5. On the next page:
   • agree to the Terms and Conditions and the Privacy Policy;
   • fill in your Billing Address;
   • choose a payment method and enter its details;
   • if your company needs one, enter a PO Number under Subscription Details.
6. Click Pay … & subscribe (the button shows the amount). The subscription becomes active after the payment is completed.

MeshInspector's legal documents are on this site: the Commercial License of the paid plans, the Terms of use and the Privacy Policy.

Manage a subscription

You manage a paid subscription in the Customer Portal. To open it:

1. On the Home tab, click About.
2. In the top row of the About window, click Account. The button is there while a subscription is active, cancelled but still paid, or paused.
3. The Manage Subscriptions page of the Customer Portal opens in your browser. It shows your plan and how it is billed. Click the arrow on the plan card to open the subscription details.

In the Customer Portal you can also:

• update your Billing & Shipping Addresses;
• manage your Payment Methods;
• view your Billing History.

To leave the Customer Portal, click Exit at the bottom of the page.

The Subscription Details page shows the PO Number and the links Update your shipping details, Edit Subscription and Cancel Subscription. To change your plan, click Edit Subscription, then Change, select the new plan and click Update.

Update your payment method

To change the card or another payment method of your subscription:

1. Sign in to the desktop app or the web app.
2. Click Home › About, then Account.
3. In the Customer Portal, click Payment Methods.
4. Add the new payment method or edit the current one.

The new payment method is used for future payments. The Account button is shown only for a paid subscription: during the trial and on the Community plan the button reads N days left or Upgrade and opens the buying options instead.

Cancel a subscription

1. Click Home › About, then Account.
2. In the Customer Portal, click the arrow on your plan card to open Subscription Details.
3. Click Cancel Subscription.
4. Select a reason for the cancellation. If none of the listed reasons applies, select Other.
5. Click Confirm Cancellation.

The cancellation page shows the date on which the subscription ends. What happens next:

• Until that date your plan keeps working, and the About window still shows Account.
• After that date your account moves to the free Community plan: the About window shows Community Plan and Upgrade, and the tools of the paid plan are locked. Offline work, a part of the Professional plan, is no longer available.
• Cancelling does not delete your account. To delete it, see how to delete your MeshInspector account.
• Whether a payment can be refunded is described in the refund policy.

Enterprise licenses

Enterprise licenses are sold on request: perpetual or one-time licenses, volume, floating and site licenses, and installations on computers without internet access. Click Talk to sales on the pricing page, or write to us through the contact form. What Enterprise includes is described on the Enterprise page.