Advice and answers from the MeshInspector Team

Troubleshooting & FAQ

MeshInspector troubleshooting guides — solutions for common errors, FAQ, connectivity issues, login problems, and how to access log files for support.

Customize Consent Preferences

We use cookies and similar technologies, such as local storage. You will find detailed information about all of them under each consent category below.

To learn more about how Google processes personal information, visit: Google privacy policy

Always Active

Necessary cookies and storage are required for the basic features and the security of this site, such as protecting our contact form against spam and abuse with Google reCAPTCHA and remembering your consent preferences. The consent cookie stores your choices and a random consent ID used only to prove your consent.

Cookie	Duration	Description
meshinspector_cookie_consent	1 year	Stores your choices and a random consent ID used only to prove your consent.
__cf_bm	30 minutes	Set by Cloudflare on HubSpot and LinkedIn domains to tell people from bots, for example when the HubSpot forms on our contact and reseller pages load.
_GRECAPTCHA	Up to 6 months	Strictly necessary for the security of our contact form: Google reCAPTCHA sets it on google.com for its risk analysis, which protects the form against spam and abuse.
rc::a, rc::d-* (local storage)	Until cleared	Strictly necessary for the security of our contact form: Google reCAPTCHA stores them on google.com, in its frame inside the form, to tell people from bots.
rc::c (session storage)	Session	Strictly necessary for the security of our contact form: Google reCAPTCHA stores it on google.com for the current visit, to tell people from bots.

Analytical cookies help us understand how visitors use the website, for example the number of visitors, bounce rate and traffic sources (Google Analytics, Microsoft Clarity and HubSpot). Microsoft Clarity also records how you use our pages, such as clicks, mouse movements, scrolling and the content you see, with the text you type into form fields masked, so that we can replay visits and build heatmaps; Microsoft processes this data in the United States and keeps recordings for 30 days (a random sample and recordings we save as favourites for up to 9 months) and heatmaps for up to 9 months. HubSpot's cookie also links a message you send through our contact form, or a reseller application, to your earlier visits.

Cookie	Duration	Description
_ga	2 years	Google Analytics: distinguishes visitors.
_ga_SCHM0KJKPH	2 years	Google Analytics: keeps the session state.
_clck	1 year	Microsoft Clarity: keeps the Clarity user ID and preferences.
_clsk	1 day	Microsoft Clarity: connects several page views into one session.
_cltk (session storage)	Session	Microsoft Clarity: identifies the browser tab.
__hstc	6 months	HubSpot: main analytics cookie with visitor and session data.
hubspotutk	6 months	HubSpot: visitor identity; links a contact-form message or a reseller application to your earlier visits.
__hssc	30 minutes	HubSpot: counts page views in the current session.
__hssrc	Session	HubSpot: detects a new browser session.

Advertisement cookies let Meta, LinkedIn and Google measure our ad campaigns and show you our ads based on the pages you visited. With this category, Microsoft Clarity also lets Microsoft set its own identifiers on clarity.ms and bing.com.

Cookie	Duration	Description
_fbp	90 days	Meta (Meta Platforms Ireland Ltd. for the EEA): stores a unique ID to deliver and measure Facebook/Instagram ads, for the Meta pixels 1466808574144374 and 1230677305725443 (the second one through HubSpot ads).
_fbc	90 days	Meta: stores the ad click when you arrive from a Facebook or Instagram ad.
lastExternalReferrer, lastExternalReferrerTime, multiFbc (local storage)	Until cleared	Meta: the last other website that linked to ours and, after an ad click, its click IDs.
_gcl_au	90 days	Google Ads: links ad clicks to visits (conversion linker).
_gcl_aw, _gcl_dc, _gcl_gb	90 days	Google Ads conversion linker: stores the ad click (gclid, dclid, gbraid) when you arrive from a Google ad.
_gcl_ls (local storage)	90 days	Google Ads: conversion linker data in local storage.
li_fat_id	30 days	LinkedIn: stores the ad click when you arrive from a LinkedIn ad.
bcookie	1 year	LinkedIn: identifies the browser for the LinkedIn Insight tag.
li_gc	6 months	LinkedIn: stores your consent to non-essential LinkedIn cookies.
lidc	1 day	LinkedIn: selects the data center.
UserMatchHistory, AnalyticsSyncHistory, li_sugr, bscookie	30 days to 1 year	LinkedIn: set on linkedin.com by the Insight Tag, for example when you are signed in to LinkedIn; ad ID syncing and browser identification.
MUID, MR, SM, ANONCHK, SRM_B	Session to 13 months	Microsoft: set on clarity.ms and bing.com when Microsoft Clarity loads with this consent; identify the browser across Microsoft sites.
IDE	13 months in the EEA, Switzerland and the UK; 24 months elsewhere	Google: ad delivery and retargeting on doubleclick.net, when Google signals is active.